Contact
Transparent Estimates & Professional Results
Contacting Got It Maid Cleaning
We’re ready to help you schedule professional cleaning services in Bend, OR 97707. Whether you need routine residential housekeeping, commercial janitorial, vacation rental turnovers, or post-construction cleaning, our team responds quickly to inquiries and provides transparent, customized estimates. This Contact page outlines how to reach us, what information to provide for fast service, our basic policies, and the typical booking process.
How to contact us
Ready to schedule a clean or get a free quote? Call or email us to speak with a local representative.
Call us today
(541) 390-9308
Email Us
lorigotitmaidcleaning@gmail.com
Serving
Bend, OR 97707 & 40 Mile Radius
What information we need to provide a quote
When you contact us for a quote, please have the following details ready:
Service type: residential, commercial, vacation rental, post-construction, or new construction cleaning
Property size: square footage or number of bedrooms/bathrooms
Frequency desired: one-time, weekly, biweekly, monthly, or custom schedule
Any special requests: appliance interior, windows, carpet, or green cleaning
Scheduling window: preferred dates or recurring needs
Access details: key, code, or on-site contact instructions
"One call connects you to reliable, professional cleaning for home or business."
Typical booking and scheduling process
01) Initial Inquiry
Call to speak with a scheduling representative. We clarify scope and service needs.
02) Quote & Confirmation
We provide a transparent estimate. On-site assessments available for larger jobs.
03) Pre-Service
We send reminders and arrival windows. Consistent schedules for recurring clients.
04) Service & Quality
Our team performs the cleaning to agreed standards with a post-clean check.
05) Feedback
We welcome feedback and correct any missed items per our satisfaction policy.
Payment options and billing
Multiple billing options available: payment at time of service or invoicing for regular commercial clients. We accept major credit cards, ACH, and cash. Property managers enjoy monthly invoicing.
Service areas & travel policy
We primarily serve Bend, OR 97707 and surrounding neighborhoods. For jobs outside our standard service area, we may apply a travel fee. Call to confirm eligibility.
COVID-19 & Safety Protocols
Enhanced protocols including hospital-grade disinfectants and staff PPE upon request. Please inform us if heightened sanitization is required for your property.
Service Agreements
For ongoing service or commercial partners, we offer agreements outlining scope and billing to set clear expectations for scheduling and cancellations.
Cancellation and rescheduling policy
We request at least 24 hours’ notice for cancellations or reschedules. For last-minute cancellations, a fee may apply depending on the circumstances. We address emergency changes when possible.
Contact FAQs
How soon can I get a cleaning appointment?
Availability depends on scheduling and seasonality. For immediate requests, call (541) 390-9308 and we will advise on the earliest available slot.
Do you offer free estimates?
We provide free phone estimates and on-site estimates for larger or commercial projects.
What if I have a locked gate or complex access?
Provide access instructions during booking. We handle most scenarios including gate codes and HOA arrangements with prior authorization.
How do you handle keys and codes?
We maintain secure key handling procedures and logs. Keys and codes are only used for scheduled services and returned immediately upon request.
Additional support and escalation
If you have concerns after a service, call (541) 390-9308 and ask to speak to our customer care team. We investigate issues promptly and correct any missed items.
Ready to schedule your cleaning?
Clean spaces improve health and productivity. Whether you need a one-time refresh or ongoing maintenance, contacting us ensures locally-focused cleaning that aligns with your schedule.
